Appointment Journey
This is the typical journey that patients take before they make an appointment.
Workers compensation patients have a different journey, which can be seen below.
Privately insured patient's journey
See General Practitioner
Have tests / scans
Explore conservative treatments (physiotherapy, hydrotherapy etc)
Referral to Dr Moloney
Make appointment on website or telephone
Workers compensation patient's journey
Injury occurs or pain develops in the back and neck
See General Practitioner
Have tests / scans
Explore conservative treatments (physiotherapy, hydrotherapy etc)
Patient obtains approval from insurance company prior to consultation
Referral to Dr Moloney
Make appointment on website or telephone


